Last updated: May 11, 2026
We want you to be happy with what you buy. Here’s how refunds work at DiviNav.
30-Day Money-Back Guarantee
If you’re not satisfied with your first purchase from DiviNav — whether it’s a single month, a monthly subscription, an annual subscription, or the lifetime bundle — email info@divinav.com within 30 days of purchase and we’ll refund you in full, no questions asked.
Subscription Renewals
Monthly and annual subscriptions renew automatically. To stop a future renewal, cancel via the account page or email us anytime before the renewal date. Cancellation stops future charges; you keep access to PDFs you’ve already received.
Renewal charges (months 2+ of a monthly subscription, or year 2 of an annual subscription) are not refundable after the renewal date. If you forgot to cancel and notice within a few days, email us — we’ll do our best to be reasonable.
Lifetime Bundle
The Lifetime Bundle is covered by the 30-day money-back guarantee. After 30 days the purchase is final, since you’ve received the first month’s content and have access to all monthly drops going forward.
How to Request a Refund
Email info@divinav.com with:
- The email address you used at checkout
- The approximate date of purchase
- Brief reason (optional — helps us improve)
We aim to process refunds within 3 business days. Once approved, your bank typically posts the refund in 5–10 business days.
Subscription Cancellations
You can cancel any time:
- Via the account page — go to /account/, click “Manage billing”, and use the Stripe Customer Portal
- Via email — write to info@divinav.com and we’ll cancel it for you
Questions
If something doesn’t fit one of the categories above — for example, a billing error, an accidental double-charge, or content that didn’t arrive — email us and we’ll figure it out together.